Returns & Exchanges

At Dynamic Bike Care, we want you to be fully satisfied with your purchase; if you are not, you can return your items within 30 days of delivery for a full refund or exchange. Items must be in their original packaging and unused condition to qualify for a return.

Return Process

• 1.
  Initiate Your Return

  Log in to our online portal with your order number and email address to select the items you wish to return and receive a Return Authorization.

• 2.
  Package Your Items

  Securely pack the bike care products in their original shipping box or a similar sturdy container to ensure they are not damaged during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.